Comunicação interna como ferramenta para liderança: uma pesquisa bibliográfica

Abstract

The communication process is very important in all aspects and mainly inside the organizations, it is basic for all human activities and because of the fact of being a process oriented to the knowledge interchange, nothing could be developed or improved without it. Looking by the prism of organizational methods, it is essential to develop the internal communication on a efficient way for the companies, because when it is not applied correctly, it can originate problems that affect the relationship between gestors and employees. It’s important to highlight the leader's goal and identify his importance on the companie's internal communication. This study has the objective of identify and evaluate how the leadership can develop a good communication process inside de organizations and get benefits to achieve great results. The work has been developed by exploratory bibliographic research, with qualitative treatment.