Gerenciamento de conflito versus produtividade

Abstract

This article presents the importance of conflict management for the productivity of a company. Therefore, it is important to address on the existence of conflicts in companies, conceptualize their types and mention its effects on organizations, relating its impacts will productivity, and present some strategies to manage them, thus helping managers to have a better knowledge about it . For the development of this scientific work, it was used as methodology an exploratory qualitative research through bibliographical material existing in books and information available on the Internet. Through this research, it was observed that the conflict can be constructive or not to the company and concluded the importance of the manager to analyze the nature and scope of the conflict to define the best strategy to be adopted for in its resolution, to improve the performance and welfare of staff and generate positive results to the company.