Avaliação pós-ocupação de ambientes hospitalares: proposta de diretrizes para a humanização dos espaços de trabalho da enfermagem no hospital regional Aluísio Bezerra - Santa Cruz/RN

Abstract

Nowadays, spaces in the health market are moving towards a new trend based on to engage more human relationship with the costumers. Therefore it is necessary to recognize all those involved inside of health care during the building planning process. Regarding to Humanization it takes into account the emplacement beyond the built environment, which are experienced by people who share the same cultural and social relationships values. Particularly in relation to nursing teams, it must be understood these workers need a special attention about their psychophysiological health owing to the demands intrinsic their dutes, It is much importante subject which is to take care of oneself who cares. According to the proposal, this subject aims to investigate the built environment for the nursing staff and how its humanization can support the wellbeing of these professionals, developing guidelines to design restored environments for upcoming projects. This research is featured such as Exploratory-Descriptive report in a qualitative analysis approach. It was supported on interdisciplinary literature from the topic and field inspections reporting the techniques and tools of Post-Occupancy Evaluation and Environmental Psychology. The study was conducted at the medical clinic and emergency department of a general hospital in Santa Cruz/RN, which provides public healthcare services. The architecture of the workspaces for nurses and nursing technicians/assistants was analyzed. It was concluded that the humanization of the studied spaces is necessary, aiming to improve the quality of these environments.