Terceirização dos prestadores de serviço logístico: uma pesquisa bibliográfica

Abstract

The development and intensification of competitions, makes the various areas of companies started to worry about their core activities, its survival and to third parties where those that do not add value to its products and services, from logistics activities. The paper aims to demonstrate the creation and evolution of the various service providers and how they contribute to obtaining advantage in the logística sector, competitive developments and value for the organization. So let's make use of bibliographic research on the topic. Outsourcing can be concluded that acts as a means of gaining competitive advantage to add value to the service offered, because business can have more efficient processes and mies quality and better level of customer service satisfaction, moreover we are constantly evolving and may contribute to more updated information technologies, showing organizations achieve more market where they could not be achieved at a much lower cost, providing greater flexibility to meet the needs of businesses and customers.