Comprometimento no trabalho no Hospital Infantil Varela Santiago: um estudo na percepção de pacientes e colaboradores

Abstract

It is known that businesses have been investing highly to keep collaborators engaged in the face of many factors that affect or not the situation they find themselves in. Organizations must trace strategies directed to the identification of what makes such commitment possible and what does not. A current study was made in the Varela Santiago's Children's Hospital, and its purpose is to identify the organizational commitment of the institution through observations and interviews, made with 6 collaborators and 5 patients, on the spot. Results from the research made it possible to identify the commitment from the interviewed. It was noticed that because they are working directly with children they feel more responsible for their work and feel the need of being constantly committed with what they do, and because they are dealing with lives, acknowledging that they can lose children to cancer at anytime. It has been noted through the same research that due to high standards of commitment of the organization towards collaborators and patients influences and results in the commitment of these people, generating a wave of commitment across the institution, the same happens to patients.