Qualidade de vida no trabalho (QVT): um estudo na loja fontana na cidade do Natal/RN

Abstract

This research addresses the issue of quality of work life (QWL) within organizations. It was intended to employees of Fontana organization. The relevance of the study is justified for a better understanding of the QWL of individuals in the workplace. This is an exploratory and descriptive research and also characterized as a case study, whose aim was to analyze the actions taken in QVT offered by the company in the perception of employees. The research universe corresponds to all employees, distributed in different areas and sections, totaling eighty (80) employees. The sample comprised 55 questionnaires corresponding to 69% of the company's employees. As data collection instrument was used questionnaire with closed questions. Throughout the study used a fictitious name for the analyzed company. The results showed that (71%) of employees know the QVT shares in the company (84%) perceive a chart of benefits as one of the best QVT stock of the company; that QVT actions contribute to personal motivation (76%) of employees (69%) stated that QVT is linked to productivity at work (45%) of employees said they were satisfied with the QVT actions and (45 %) stated that it only happens sometimes. Others (65%) said that a pleasant and cheerful atmosphere brings satisfaction to the indoor environment. It can be concluded that the quality of working life is a key element for the development of employees and the organization, with a view all the benefits generated by it.